Grogan Jewelers By Lon

I would give them six stars if I could. Every one of the ladies in there was so sweet. I ordered a custom engagement ring on layaway. It took me several months to pay it off. Every time I went in there everyone was so invested in our story and was so excited for us. Tammy was our salesperson and was AMAZING and I can't imagine ever buying jewelry from anyone else in the future. I'm not positive, because I'm SO SO dumb when it comes to jewelry, but I think she snuck some kind of stone upgrade onto my purchase. The main stone was much larger than expected. And I went during their bridal sale event and I feel the value for the product and service I received was INCREDIBLE. I do not make a lot of money. I work two jobs. But with the help of this store I was able to get her what she wanted. I am personally proud of the ring and feel no need to ever upgrade in the future. Huge thanks to Tammy and the crew as a whole, as they made this experience so comfortable for me.

Came in not knowing what I wanted and left within 30 minutes with a beautiful new ring!! Everyone there is very nice and made the shopping experience calm and fun. Pricing is great and we even had the ring sized the same day within another 30 minutes. Loved shopping here and will definitely be back!!!

Elizabeth is absolutely amazing! She went above and beyond to help us find exactly what we were looking for and made the entire experience enjoyable and stress-free. Her knowledge, attention to detail, and genuine care for her customers truly set her apart. We’ve officially found our jeweler and will be coming back for everything in the future. Highly recommend Grogan Jewelers — and definitely ask for Elizabeth!

Elizabeth was a tremendous help. The store is lovely and they sell excellent products. While I didn't end up buying from them, I found the ring that I eventually chose from this place. Another store sold from the same vendor better prices. Still it was a wonderful experience and they expertise was extremely helpful.

My review is solely based on their gold purchase program. I went in to get an offer on several pieces of jewelry today. It was very quickly glanced over, with a low offer being made but payment unable to be processed until the next business day. I went in Friday so that would be Monday. Instead I went a few miles west to a gold & diamond buyer who took the same pieces and gave me 4x the amount, cash, same day. Grogan is a beautiful store however to get the most for your money, don’t go to them to sell your jewelry.

Do not take your diamonds here for any type of repair. They completely messed up my ring. I am having to take it to another jewelry store to get it fixed. When I took my ring in it had perfectly aligned diamonds. See pictures from damage. The housing for the diamonds are no longer even straight and somehow diamonds are now crooked and I can see the sides of one diamond. Completely ruined a perfectly good ring. Edits: response to the owner. Incorrect. The resizing is what messed up the stones. And I had to come in four times for adjustments from the person who resized the ring. He did touch that area 100% I even had to have him fix a mistake on that area.

Both experiences I have had with Grogans Jewelers - finding my wedding ring and then having it resized - were refreshingly positive and pain free. Everyone was just so kind and friendly and helpful. I found the perfect wedding band for my unique engagement ring and I definitely recommend them!