WADE'S JEWELRY & PAWN

I’ve spent Five or six Thousand dollars at Wade’s over the years, but today I’ve decided my business with them is done. I bought a Glock 23C from them for about $450 in pretty rough shape, back in 2017. I got it because it was cool and had some cool mods. Was looking to sell some of my guns as I’m only keeping 9 mm from here on out. I brought it back to them in the exact same shape that I got it in, and they told me they wouldn’t buy it because it was too rough. It’s literally the exact same shape that I got it in. I would’ve been fine if they had just offered me like 150 bucks, even in store credit. Just kind of wanted to get rid of it as we’re cleaning out the house. The fact that they wouldn’t cut me any sort of deal, after almost a decade of business with them is crazy to me. Heck while I was trying to sell that gun I was fixing to buy a brand new 308. They clearly would’ve made money on the deal. This is not the way they used to treat their customers, and I would’ve expected an establishment that I’ve patronized for years to have given me a little more consideration.

Wade’s Pawn Shop has a great selection and the prices are very reasonable. It is a must stop for gun lovers. The friendly staff goes above and beyond to make sure you leave satisfied with your purchase. 10/10

Bought a couple of firearms here and they were helpful and friendly through the entire process. Shouts out to Naija and Juanetia 👌🏾

They broke my PS5. This is my second review. The owner responds to every bad review with insults. He did nothing to try to make the situation right. He never interacted with me, even though he says he did. Before doing business, I would read the other bad reviews and see how the owner responds and how he insults every bad review.

I purchased a gun last year around this time and everything went smooth.. I went again this year to get a bigger gun that I had already came in George to price so when I came back I already knew what to pick out . They denied me before I could even tell them the bullets I wanted which was 50rd ammo (self defense/gun range type of bullets) they still denied me for not knowing a specific type of bullet they asked about .They told me I couldn’t purchase a gun and they wasn’t selling the gun to me because they felt like I would sell it to someone young or just getting it for someone when really it’s not the case.. they didn’t hear me out they just put me out the store the owner and the employee. They also didn’t give me a chance to explain why I’m getting the gun they just denied me. Regardless of what I knew and what it was for it’s the principle of it . It’s the fact I always send people to this specific gun store always telling people how good the customer service . They could’ve just heard me out instead of putting me out the store for NO REASON.. yes , it hurt my feelings because it was out of the blue.. I felt like the situation could’ve been handled differently and with care since that’s what the owner said in the comments .

Ive been a long time customer. Came in back in June to get my girlfriend a laptop. Got it home and it worked decently enough until it started shutting down and/or restarting on its own. Of course that's not Wade's fault but when I took it back (with receipt) because it was like 2 days over the month return policy they wouldn't take it back. We didn't learn it was acting up until shortly before the month mark and we are very very busy most of the time. So the lady there who was very nice told me she could get me a better deal on another laptop and of course (not wanting to disappoint my girlfriend about her Birthday Present) I get another laptop and I can't log in as it has all of the Pawn Shop's login info. She calls the Pawn Shop for the password and the staff/management doesnt know the password. I've never had any issues at this store and it remains my favorite Pawn shop in town but geez, I feel like I wasted $200+ on 2 different laptops and that we are just getting cold shoulder by the staff. If somebody there reads this, please look more into customer's problems a little more thoroughly. Thanks!

My experience with Wade’s Jewelry and Lawn in Tuscaloosa has been extremely concerning and raises serious legal and ethical issues. In January, I legally purchased two firearms through Palmetto State Armory, and the order was shipped to Wade’s for pickup. Over the last several months, I made multiple attempts to retrieve property that I lawfully own and fully paid for. Each attempt resulted in different explanations, delays, and unnecessary obstacles. During my most recent visit, I was assisted by a gentleman named Chad who then brought the manager, Drew, into the conversation. Drew stated that he was not comfortable releasing my property to me. I specifically asked him what business it was of his what I intended to do with my own legally purchased items. Instead of providing a clear or lawful explanation, he replied that he did not know what I was trying to do. That response was inappropriate, unprofessional, and entirely outside the scope of what is required during a legal firearms transfer. No lawful justification, documentation issue, or compliance concern was provided at any point. A manager’s personal discomfort is not a legal basis to withhold property that belongs to a customer who has completed all required procedures unless this is the standard applied to every customer. The lack of transparency, lack of consistency, and refusal to provide a lawful reason for withholding my property is unacceptable. At this point, either Palmetto or Wade’s needs to provide an immediate resolution. My property must be released in accordance with federal and state law or I must be issued a full refund without delay. The conduct displayed here reflects poorly on the ownership and raises questions about whether customers are being treated fairly and lawfully. Based on my experience, I cannot recommend doing business with Wade’s Jewelry and Lawn.