Universal Gold & Silver

Been here 3 times within the past 2 weeks. I have no complaints. I come in get what I need and I'm out. The employees are nice. And they have both treated me well and with respect. Its also the closest store to me which makes it very convenient.

It's almost like the lady who answers the phone doesn't want to actually create any business for this business. Anytime I call in here to ask any questions it seems as if she tries her very hardest to dissuade you from doing business at that shop whether it be by saying that they aren't selling any gold or silver at the moment or aren't paying hardly anything for gold and silver because of demand. Literally take your products anywhere else cuz this is getting to be absurd

Just called here trying to find out what they’re paying on 90% silver US coins. I was told by the snotty woman to go to hell they don’t need my business because I asked how much they were paying. I didn’t ask for Nick, which is the owner of the shop and got cussed out?

Website and storefront says 11-6. Showed up after speaking with somebody on the phone. Showed up to the place closed 2hrs early.

I think the phone number is wrong. Before he hung up he said "they keep on calling my sell phone". Might want to update that

Very kind, courteous and willing to stay a little extra time if you're running late

I’ve been trying out selling gold around the city the past 6 months or so and this is by far the best place to do it. They are VERY fair and also warm and kind. The only reason I don’t give 5 stars is there have been quite a few times I stopped by during the day and they were just closed. No return time on the door. Just closed. My fault for not calling first, which I do now, and recommend you do as well if considering a trip there.