Bach Jewelers

Fui a cambiar el cristal de mi seiko. Andy y Juan fueron muy pacientes y amables. Solo llevó unos 10 minutos. Definitivamente volveré a venir aquí de nuevo.Went in to get the crystal on my seiko replaced. Andy and Juan were very patient and kind. Only took about 10 minutes. Definitely coming back here again!Comentario traducidoVer original

I really didn’t want to write this review, but I feel I have no choice after how everything was handled. I brought my vintage Rolex— my first Rolex and a watch that means a lot to me — to Bach Jewelers for service. When I picked it up, there was glue residue on the dial, scratches on the crystal, and the lume on the hands completely destroyed. I contacted the shop immediately and was told to come in. When I arrived, their employee Paul claimed the damage was caused by water — something completely disproven by clear before-and-after photos and multiple independent watchmakers, including True Patina, one of the most respected vintage Rolex specialists in the U.S. When I spoke directly with Andy, the owner, he refused to take responsibility or offer any solution. I understand mistakes can happen — they do in every business — but you can tell a lot about a business and its owner by how they handle a mistake. In this case, there was no accountability and no effort to make things right. The result is thousands of dollars in damage to an irreplaceable vintage watch and the loss of trust in a place I once supported. I had previously purchased jewelry here and wanted to continue doing business, but this experience says it all. Think twice before trusting this shop with anything valuable or sentimental — once the damage is done, there’s no undoing it.

Absolutely love this place... super fast, everything I have had done here has turned out absolutely perfect!! They also treat me like family when I go in. Great place in my opinion!

Compré mis anillos de boda allí hace muchos años. Lugar genial, gente genial. Hola Andy Rob y Peg RobertsonBought my weddings bands there many years ago. Great place great people. Hi Andy Rob and Peg RobertsonComentario traducidoVer original

The staff is excellent & the store is beautiful. They helped me repair a break in a necklace I got from a different jeweler. I’ve been recommended by multiple people to check this place out. I will be back in the future, they have a good selection of jewelry.

Andy as Owner, gives the most reasonable prices for repairs, and for all new purchases. Makes great suggestions that are cost effective and manages to make you exactly what you asked for. No sales pressure, only patience and guidance.Great quality and the gift boxes finish off a beautiful gift. Made a few purchases that were more than well received!

Han reparado mis cadenas y anillos rotos dentro de una hora por alrededor de 10-20$ y siempre son amables. Muy recomendadoThey've repaired my broken chains and rings within the hour for around 10-20$ and are always kind. Highly recommend!Comentario traducidoVer original