Hilltop Pawn Shop

Ya sea que estés buscando hacer una compra o obtener un préstamo a corto plazo, este lugar es de primera calidad. Todo el personal es amable y profesional, me hicieron sentir bienvenido y cómodo de manera fácil y sin esfuerzo. A todos los que pasan por estas puertas se les trata con respeto, si visitas esta establecimiento es muy probable que tengas una gran experiencia.Whether you're looking to make a purchase, or to get a short term loan this place is top notch. The entire staff is friendly and professional, they effortlessly made me feel welcome and comfortable. Everyone who comes through these doors is treated with respect, if you visit this establishment it is very likely you will have a great experience.Comentario traducidoVer original

Found out through email and social media that I was the lucky winner of one of their rings. I had entered ages ago and obviously didn't think I had a chance but I still enjoy seeing the photos of the beautiful items that they have. When I went in to pick it up everyone was so sweet and they even offered to size it for me but it fits perfectly. Absolutely will do business with them and if you're in need have a lovely Christmas gift Hilltop Pawn is your place!

Beautiful jewelry store. My Boyfriend picked out the most beautiful ring I have ever owned. It was nice they could resize it for me.

I had a fantastic experience shopping at Hilltop Pawn... The entire staff was warm and welcoming! I was assisted with guidance and shown some wonderful options! There was a LOT to see, and the team made selecting easy with a wonderful "guided tour"!! I highly recommend Hilltop Pawn as a GREAT place to shop with and endless supply of options! The whole team is exceptional! I cannot say enough about how great an experience I had!

This place is wonderful. Dane the owners son is fair with pricing on anything you bring in to sell. I've had nothing but great experiences here with all the ladies that work there as well. Phenomenal customer service . They take the time to evaluate whatever you have to sell and give fair pricing. This is the place to go to pawn/sell items such as jewelry, game consoles, coins just to name a few .

Obviamente una tienda de segunda mano. ¡Genial! Nunca sabes qué encontrarás. Al ser nuevo en Virginia Beach y escuchar todo sobre la "hospitalidad sureña", esta pequeña tienda es la peor representación de tal. Aparte de ser ofrecido $6.00 por onza de plata, y la plata está en su punto más alto de más de $80, incluso $25 es bajo pero razonable. Pero $6.00? Y sin Vaseline para acompañar! La oferta era la de un ladrón. Por supuesto, no acepté. Encontré un reloj de pulsera de herencia que se asemejaba a uno que tenía en los 80 y perdí, que era un regalo. Dane no fue en absoluto amable durante esta transacción y básicamente después de tomar mi dinero por la pulsera, dijo que estaba "dándomela". Eso es tu responsabilidad asegurarte de que tengas joyas valoradas correctamente. Pero eso requiere años de experiencia que simplemente no posees. El punto principal de esta reseña era compartir información sobre la actitud de un joven inexperto llamado Dane. Nada de habilidades de servicio al cliente y su falta de educación fue más allá de lo inaceptable. Grosero y despectivo. He trabajado en la industria de lujo durante décadas en la ciudad de Nueva York y nunca he sido hablado de esa manera. NUNCA. Y esto es una tienda de segunda mano de bajo nivel. La escuela de etiqueta necesita ser obligatoria para el pequeño Dane.So obviously a pawn shop. Great! You never know what you will find. Being new to Virginia Beach, and hearing all about the "Southern Hospitality ", this little shop is the worst representation of such. Aside from being offered $6.00 an ounce for silver, and silver is at an all time high of over $80, even $25 is low but reasonable. But $6.00? And no Vaseline to accompany! The offer was that of a thief. Of course I didn’t accept. I did find an estate bracelet reminiscent of one I had in The 80s and lost, which was a gift. Dane was not at all pleasant during this transaction and basically after taking my money for the bracelet stating he was "giving" it to me. That is your responsibility to ensure you have jewelry priced properly. But that takes years of experience that you simply do not possess! The main point of this review was to share information about the attitude of a young inexperienced boy named Dane. Absolutely no customer service skills and his lack of manners was beyond appalling! Rude and dismissive! I’ve worked in the luxury industry for decades in NYC and have never been spoken to in this fashion. EVER! And this is a low end pawn shop. Etiquette school needs to be required for little Dane.Comentario traducidoVer original

Phenomenal place to find beautiful jewelry at a great price! Super cool store setup with outstanding service. Purchased a sunstone ring and a Citizen Eco Drive watch. My wife absolutely loves the ring! Thank you Kristoni for all your help!