Cash America Pawn

Tengan mucho cuidado porque salí estafada, compré una cadena de según 14 kilates, y ahora que regresamos salieron con que la cadena es de 10 kilates de 400$ que pagamos, nos la quieren comprar por 200$, y ni si quiera intentaron darnos una solución rasonable para los dos lados y ahora le están echando la culpa a los que trabajaban allí entonces que porque según están haciendo cosas irregulares y que por eso los despidieron a todos, fueron groseros y no ayudaron en nada.

This store lost the excellent attention that customers received, now the service and attention are terrible, the employee PITAS, an arrogant woman with a very bad character, is the worst of all, I don't know why they don't pay attention when selecting their staff. , a person with terrible grammar, speaks Spanish that is not understood, terrible diction and terrible service esta tienda perdio la excelente atencion que los clientes recibiamos , ahora el servicio y la atencion son pesimos, la empleada PITAS, una mujer prepotente y de muy mal caracter es la peor de todas, yo mo se porque no ponen atencion cuando seleccional a su personal, una persona con una pesima gramatica, habla un español que no se estiende, pesima diccion y pesimo servico

The staff is decent, but the staff on Peoria Rocks!! So compared to them, they only get decent. They seem less knowledgeable about items and it seems like not a single staff member in there can make a decision without asking their store manager. Every time and every one of them has to ask if they can do the pawn or not. But other than that, nobody was rude and they didn’t offer a fair amount, but they did offer something. 3.5 stars.

Llamé para confirmar si puedo llevar mi artículo con la batería, el hombre con quien hablé dijo que sí pero que sería por menos. Me dio la dirección y yo me presento, resulta que me mintieron y no quieren mi artículo. Me argumentaron conmigo y dijeron que el hombre con quien hablé se fue para el día. Perdí tiempo y gas. No lo recomiendo.Called to confirm I can bring my item with the battery, the male I spoke to said yes but it’ll be for less. Gave me the address then I show up, apparently I was lied to and they won’t take my item. They argued with me and said the man I spoke to left for the day. I wasted time and gas. Do not recommend!Comentario traducidoVer original

Where is the logic in declining me the right to pawn a new PS5 because I do not have a receipt? As if I would have brought in a PS5 without the box and lied to the man and told him It wasn’t new it would have made a difference because he stated it was policy to only accept a new device with a receipt, only after unpacking it and handling it. If he insist I wanted to pawn a stolen PS5 for a $240 pawn then that reasoning makes no sense seeing it could easily be sold for much more via marketplace etc. 0/5. 09/08/2025 9:05 Am

Todos aquí son geniales y super amables. Son acogedores y siempre responden a tus preguntas con paciencia. Nate fue más allá de lo que se espera para ayudarme a conseguir un Kindle. Muchas gracias. Estoy dejando EZ pawn para siempre. Siempre me dan más aquí y aceptan más cosas que las otras tiendas de cualquier manera.Everyone here is great & super friendly! They are welcoming and always answer your questions with patience. Nate went above and beyond to help me get a Kindle! Much appreciated! Leaving EZ pawn for good ! They always give me more here and take in more stuff than the other stores anyway.Comentario traducidoVer original

I bought a gold necklace on Friday the 11th of July 2025 and it broke on 14 of July 2025. I went back to the store they said they can only fix it plus they have to send to another person to fix and I have to wait till until they call me because they don’t know how busy that person will be . I can’t return for a different one and one of the employe was trying to blame me that I broke it , saying gold is soft ,Sir I have white gold for many years never broke . I will not recommend anyone to buy gold jewelry or any type of jewelry’s from them . That is a scam