Cash America Pawn
📍 Casas de empeño en St. Louis
Cash America Pawn en St. Louis ofrece una variedad de productos empeñados, pero la calidad del servicio y la atención al cliente pueden ser mejorables. La experiencia general en la tienda puede variar, con algunos clientes encontrando productos satisfactorios mientras que otros enfrentan problemas técnicos con los artículos adquiridos.
El trato del personal ha sido objeto de críticas, con reportes de actitudes poco profesionales y falta de conocimiento en ciertos productos. La gestión de inventario también ha sido cuestionada, con incidentes de productos en exhibición que no deberían estar disponibles para la venta. Es recomendable considerar estos factores antes de realizar una compra.
Características y servicios de Cash America Pawn
- Compra en tienda
- Servicios en las instalaciones
- Acceso para sillas de ruedas
- Aparcamiento adaptado para sillas de ruedas
- Artículos usados
- Visita rápida
- Pagos con móvil vía NFC
- Tarjetas de crédito
- Tarjetas de débito
Cash America Pawn está en la posición 14 sobre 17 de casas de empeño en St. Louis
Comentarios de clientes
Cash America Pawn tiene una valoración de 3 sobre 5 basada en más de 66 opiniones en Google
Compré un televisor de 50 pulgadas pero se apaga después de 30-35, no lo recomendaréBought a 50in Tv but it keeps cutting off after 30-35 , I will not recommend
El 20 de septiembre, casualmente estaba en la zona, así que entré a mirar. Noté un bolso de Coach masculino y le pregunté a una señora de piel oscura con dreadlocks (lo siento, no tenía una etiqueta de nombre), cuánto costaba el bolso y ella simplemente me ignoró, luego finalmente dijo $125.00 y se alejó. Luego una señora blanca (de nuevo sin etiqueta de nombre) me preguntó si podía ayudarme. Le dije que quería ese bolso de Coach y también vi una bolsa de Michael Kors, así que quería esos artículos. Mientras revisaba, la señora con dreadlocks hizo un comentario en cuanto a que quería el bolso y luego se alejó, la señora blanca que resultó ser la gerente de la tienda se acercó con una excusa diciendo que la persona original que había vendido el bolso lo había puesto de nuevo en pago a plazos por 3 días más y que no debería haber estado en exhibición. Primero, desde el momento en que entré en esa tienda, la señora con dreadlocks ya estaba junto al bolso, ¿por qué no lo eliminó? Y la gerente que estaba cubriendo por el comentario grosero de la otra debería haberle dicho algo en lugar de decir eso. Compré la bolsa de Michael Kors, pero la devolví. No pongan un artículo que el empleado quiere para sí mismo y sean groseros con el cliente solo porque ellos lo querían de nuevo, elimínelo para que el cliente no lo vea.on 9/20, I just happen to be around that area so I went in to look around. I noticed a male coach bag and asked a dark skin lady with dreadlocks ( sorry she didn't have a name tag on), what was the price for the bag and she just ignored me then she finally stated $125.00 and walked away. then a white lady ( again no name tag) asked could she help me. I told her I wanted that coach bag and I also saw a Michael kor purse so I wanted those items. as I checked out the lady with the dreadlocks made a statement in regard to she wanted the bag and then walked away, the white lady who happen to be the manager of the store came up with an excuse saying the original person who pawned the bag put it back on layaway for 3 more days and that back shouldn't have been on display. first from the time I walked in that store the the lady with the dreadlock was already by it so why didn't she just removed it and the manager covering for her rude remark should have said something to her instead of saying that's rude. I did purchase the Michael kor bag put did return it. Don't put an item the employee wants for themselves and be rude around the customer just because they wanted it again, remove it so the customer will not see it!!!!
They are uneducated in business with bad attitudes, I bought a TV from there a while back with no problem. I go back the other day my granny wanted to purchase me a monitor they asked for my I.D then when came to make the purchase they said they can't do it because my I.D and credit card name is not matching and that the person who's card on the name needs to be up there. The dark lady not only had a bad attitude/ mean look but outed me in the store as if I stole someone's credit card and was trying to use it. They have no idea how business works or have people skills in that matter, shop with them at your own risk. I went to another one up the street (Cash Central) found a better 32 inch tv for 50$ and they didn't do all the extra stuff this pawnshop did. I don't know what they problem is I've bought stuff from them before but these days I wouldn't trust them, they are trying to over compensate for they wrong doing by outing innocent customers
Store assistant manager, Rena, was ghetto, ignorant, unknowledgeable and unprofessional. This ignorant manager tried to test my genuine alexandrite rings with a diamond tester. 💎 I tried not to laugh until this fool said these diamonds aren't real. I know it's Alexandrite not diamonds, dumb, just plain dumb. And then I asked if they had any tanzanite, was told they didn't however I saw 2-3 back there. So this manager doesn't have a clue about jewelry. I'd hate to think this ignorant woman is a manager. Well you get what you pay for. 🤷 Experience, professionalism, knowledge comes at a price. And this manager is none of the above. Why this manager tried to insult my hair but she got orange halloween costume glued to her forehead looking like one of the Sesame Street characters.😅🤣😂 I checked all the reviews, mostly all are bad. Perhaps you all should seek an attorney. The customer service is horrible, complaints of lost pawns, complaints of money mismanagement. If you are complaining, complaints needs to go straight to corporate office and BBB.
This place is bad business my aunt pawned a ring and only to go back to get it and take and pawn again and was told the ring is fake. So basically they stole her diamonds out the ring. Do not trust with jewelry if u plan to go back and get it and to have diamonds 💎 missing. All this happen between August 4-7
Siempre respetuoso y útil con productos excelentes para elegir. ¡Muy recomendable Cash America!!!Always respectful and helpful with great products to choose from. I highly recommend Cash America!!!
Okay, how about an Xbox from them? The cd port would not work and it also wouldn't download anything. I go to the pawshop to get them to replace it. They were willing to, but they didn't have any the same price, so I agree to get a upgrade. The young lady already had an attitude and was mad that I was returning the Xbox. So I dealt with it anyways. But my card wouldn't work due to their system, so I left and came back with the cash. I asked to test the new Xbox. Because the last one was broke, the young lady called another attitude. I still dealt with it. But this time she was unwilling to get another joystick, so I could test the Xbox so at that point I gave up. Terrible customer service.I need to fire everybody in there
Información de Cash America Pawn
Dirección
Cash America Pawn se encuentra en 9815 Halls Ferry Road, St. Louis, MO 63136, Estados Unidos
Teléfono
El teléfono de Cash America Pawn es +1 314-388-0118
Página web
La página web de Cash America Pawn es: firstcash.com
Horario de atención
Lunes: 09:00–19:00
Martes: 09:00–19:00
Miércoles: 09:00–19:00
Jueves: 09:00–19:00
Viernes: 09:00–19:00
Sábado: 09:00–16:00
Domingo: Cerrado