OneMain Financial

Tuve una experiencia absolutamente maravillosa con OneMain, y no puedo decir suficientes cosas buenas sobre Rosa, la oficial de préstamos que me ayudó en todo el proceso. Desde el principio hasta el final, ella fue increíblemente amable, paciente y genuinamente útil. Rosa se tomó el tiempo para explicar todo con claridad, respondió a todas mis preguntas y convirtió lo que podría haber sido un proceso estresante en algo suave y fácil. Su profesionalismo combinado con su actitud cálida y amigable realmente hizo la diferencia. Se esforzó por asegurarse de que todo se manejara de manera eficiente y de que me sintiera cómodo en cada paso del camino. Gracias a Rosa, todo salió perfecto. Recomiendo altamente a OneMain, y especialmente a Rosa, a cualquiera que busque un gran servicio y apoyo.I had an absolutely wonderful experience with OneMain, and I can’t say enough good things about Rosa, the loan officer who helped me through the entire process. From start to finish, she was incredibly kind, patient, and genuinely helpful. Rosa took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful process feel smooth and easy. Her professionalism paired with her warm, friendly attitude truly made the difference. She went above and beyond to make sure everything was handled efficiently and that I felt comfortable every step of the way. Thanks to Rosa, everything worked out perfectly. I highly recommend OneMain—and especially Rosa—to anyone looking for great service and support.Comentario traducidoVer original

Obtuve un préstamo a través de Emily y antes de irme ella me ofreció pagar mis tarjetas de crédito, pero depositó demasiado dinero en esas cuentas, ese dinero era mío que debería haber ido a mi cuenta bancaria pero no lo hizo. Al menos $400 de mi dinero se ha ido.I got a loan through Emily and before I left she offered to pay off my credit cards but she deposited way to much money in those accounts, that was my money that should of went into my bank account but it didn’t. At least $400 dollars of my money is goneComentario traducidoVer original

I applied for another loan and was supposed to got a 20 minute call from Emily but didn't happen and I understand things happen. When I did get to talk to her after I called, no apology or nothing,mostly what I got was an attitude and after saying she needed a lot of items(which wasn't required for my first visit) I just told her to cancel the loan. Please don't call me every month for a loan offer because once this current loan is paid off I think I'm done with OneMain Financial.

Thank you, Rosalie Glover! I appreciate your professionalism in helping me process my refinancing request. I value your time to explore every possible way to assist me. We need more individuals who can deliver unfavorable news with such professionalism. Please share your expertise on professionalism with your colleagues in a class. Once again, thank you! If you visit this location, please ask for Mrs. Glover.

Las señoras de esta oficina son muy personables y comprensivas cuando se trata de estar en una situación de emergencia financiera. Han ganado mi negocio desde el primer día. Es agradable saber que aún los personas comunes pueden obtener ayuda financiera cuando se necesita.The ladies in this office are very personable and understanding when it comes to being in an emergency financial situation. They earned my business on day one. It's nice to know average people can still get financial help when its needed.Comentario traducidoVer original

Emily fue increíble, ella hizo todo lo que pudo por mí... ella consideró todo mi deuda y fue auténtica y amable todo el tiempo. Desafortunadamente, una vez que pasó una nueva política sobre tu coche, tiene que ser menor a 9000. Una vez que ella lo descubrió, me dio una llamada y me dio algunos consejos. Volveré a ella para cualquier otra cosa. Gracias Emily.Emily was amazing, she did everything she could for me ... she took all my debt into consideration and she was genuine and kind the whole time. Unfortunately, one main past a new policy about your car have to be less than 9000 . Once she found out she gave me a call and gave me some advice. I will come back to her for any thing else . Thank you EmilyComentario traducidoVer original

Gracias por malgastar mi tiempo después de ya tener un préstamo con ustedes y haberlo pagado en 12 meses. Me llevaré mi negocio a otra parte. GRACIAS EMILY. Usted publicó una respuesta que no abordaba nada y no puedo siquiera responder a ella. Es terrible cuando siempre he sido un cliente leal.Thanks for wasting my time after already having a loan with you and had it paid off in 12 months. I'll take my business elsewhere. THANKS EMILY. you posted a response not addressing anything and I cant even reply to it. Terrible when ive always been a loyal customerComentario traducidoVer original