TIAA Financial Services

📍 Agencias de préstamos en Amherst

TIAA Financial Services

2.6

TIAA Financial Services, con sede en Amherst, opera en el sector de préstamos y gestión de inversiones, especialmente orientado a planes como el 403(b). Su estructura organizativa, sin embargo, puede generar inconsistencias en la atención, con procesos internos que derivan solicitudes entre departamentos sin claridad. La falta de agilidad en trámites críticos, como retiros por dificultades económicas, refleja una posible rigidez en la aplicación de políticas, incluso cuando los requisitos legales están cumplidos.

La experiencia con el servicio suele caracterizarse por una burocracia prolongada y respuestas genéricas, donde la comunicación entre áreas no garantiza soluciones efectivas. Aunque su enfoque está dirigido a un público de entidades sin ánimo de lucro, la percepción de despersonalización y falta de empatía en casos individuales puede afectar la confianza. Requiere paciencia y seguimiento activo por parte del cliente para navegar su sistema.

Características y servicios de TIAA Financial Services

Accesibilidad
  • Acceso para sillas de ruedas
  • Aparcamiento adaptado para sillas de ruedas
  • Aseo adaptado para sillas de ruedas
Servicios
  • Aseos
Planificación
  • Se recomienda pedir cita

TIAA Financial Services está en la posición 4 sobre 5 de agencias de préstamos en Amherst

Comentarios de clientes

★★★★★
★★★★★

TIAA Financial Services tiene una valoración de 1.5 sobre 5 basada en más de 4 opiniones en Google

Eleni Jousma

Mal consejo de aburridos drones corporativos. No te molestes.Poor advice by bored corporate drones. Do not bother.Comentario traducidoVer original

Eleni Jousma ☆ 1/5
RL

This is my experience with TIAA and i would tell anyone to please consider what makes it neccesary for a company to go to the extent they have gone against ONE very tiny and insignificant account. I am going to keep following up on this and honestly, at this moment i don't want anyone else to go though this. Please STAY AWARE of what these companies are doing with the money you invest. I have been getting dead ends from agents who pass me from one place to another, coming up with various excuses to deny me access - based on hardship withdrawal that i can proove. This is the money that I invested and was matched by an employer towards a 403 (b) - my conditions are completely valid according to the IRS and there's no real basis for the denial which is possibly why the keep sending me around. The last person who passed me over - the job description i noticed later says ’search engine maximization’ - so i guess that’s a tier up from the folks who deleted my FB posts. Also makes sense why they can disregard another persons troubles as easily as they do. It's their job. I have been passes around by 3-4 departments between agents to whom at first they sound as if I finally got to the right department and i tell them my circumstances. They buy time a day or two and then the same response the only thing that makes this concerning is that THE excuses are not consistent. They deny basic information and try to intimidate you by stating plan numbers policy numbers etc. Today -Thursday (12/20/2018) i email the last contact from the marketting department who tells me he is just the person who passes the messages and told me that they sent out "correspondence" to me I have trusted each and every one of these liars and none of them had any intention of doing their job. They were just passing my account around. This is a company that has a non-profit client base. ABSOLUTELY DISGUSTING.

RL ☆ 1/5
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Información de TIAA Financial Services

Dirección

TIAA Financial Services se encuentra en 100 Corporate Pkwy Suite 112, Amherst, NY 14226, Estados Unidos

Teléfono

El teléfono de TIAA Financial Services es +1 800-734-1258

Página web

La página web de TIAA Financial Services es: locations.tiaa.org/ny/amherst/100-corporate-parkway

Horario de atención

Lunes: 08:00–17:00
Martes: 08:00–17:00
Miércoles: 08:00–17:00
Jueves: 08:00–17:00
Viernes: 08:00–17:00
Sábado: Cerrado
Domingo: Cerrado

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