Professional Financial Services

Chase turned this terrible experience into a positive situation. Thank you for your professional support and human courtesy. You go above and beyond.

Terrible customer service and communication ! Paid loan off Feb 28, here it is April 29 and still yet to receive my title which would take from 10-14days after payoff. Called 4+ times looking for the title and it has been a different story each time. And on top I have to pay $35 dollars for a replacement title

My car finally broke down and It was time for a new car. PFS gave me a chance when no other lender would. My credit score was in the mid 500. I paid my car note faithfully for 13 months. Then I wanted to refinance bc my APR was 20 something. Unfortunately, the staff told me I could not bc I had to pay off half my loan before I could refinance. So I went to my bank and was instantly approved with a 6% apr. so overall PFS gave me a chance and I will forever be appreciated. If your anything like me. Working hard to get credit score up and your credit score increases, don’t settle.

PFS gave me a chance when other lenders told me no. They have always been pleasant to talk to and there to answer any questions. I would definitely recommend them, I just paid off my car and honestly will miss speaking with them.

Poor customer serivce. They never get back to you when they are told. The branch manager Rebecca will mislead you talking about, "I will be in touch with you after the manager reviews your info". Well aren't you the branch manager???? Terrible customer service.

People stay away from this company they will do u wrong they put a judgment on me when I didn't even know but I won't never get anything from them anymore.this place awful I have nothing to say to this company they will screw u over.

Only been there once. I don't know anything about this place. I don't have to visit anymore.